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BSB40515 – Certificate IV in Business Administration

Course Summary:

This qualification reflects the role of individuals who use well-developed administrative skills. They are able to apply solutions to assist in unpredictable problems, analyse and evaluate information and provide leadership and guidance to others with limited administration responsibility. They may provide leadership and guidance to others.

Career Outcomes:

  • Accounts Supervisor
  • Executive/Personal Assistant
  • Project Assistant
  • Office Administrator



Class Delivery



Part time

Full time

Part time

Full time




48 months

24 months

Delivery Method:            

  • Workplace / Flexible Delivery

How to Apply:                     

  • By phone:
    • Skillinvest Metro – 1300 135 008
    • Skillinvest Regional – 1300 308 620

Entry Requirements

  • There are no prerequisites for this qualification

Fees and Charges

  • Refer to the Fees and Charges link on the Skillinvest website (

Qualification Requirements

  • To meet the packaging rules and attain the qualification, a total of 10 units must be completed, comprising:
    • 5 elective units from Group A
    • 5 elective units from Group A or Group B, or any currently endorsed training package at the same qualification level
    • If not listed below, 1 elective unit may be selected from either a Certificate III or Diploma qualification
    • BSBITU307 - Develop Keyboarding Speed and Accuracy cannot be selected for this qualification
  • The nominal hours for the units selected must total between 458 and 510 hours.

Core Units:

Group A

  • BSBADM405 - Organise Meetings
  • BSBADM406 - Organise Business Travel
  • BSBITU401 - Design and Develop Complex Text Documents
  • BSBITU402 - Develop and Use Complex Spreadsheets
  • BSBITU404 - Produce Complex Desktop Published Documents
  • BSBWRT401 - Write Complex Documents

Group B

  • BSBCUS401 - Coordinate Implementation of Customer Service Strategies
  • BSBCUS402 - Address Customer Needs
  • BSBADM409 - Coordinate Business Resources
  • BSBINN301 - Promote Innovation in a Team Environment
  • BSBCMM401 - Make a Presentation
  • BSBITS401 - Maintain Business Technology
  • BSBMKG413 - Promote Products and Services
  • BSBMKG414 - Undertake Marketing Activities
  • BSBWHS401 - Implement and Monitor WHS Policies, Procedures and Programs to meet Legislative Requirements